Privacy Policy

Privacy Policy for Guruji Ravishankara’s Astrology Services

Effective Date: May 08, 2025

At Guruji Ravishankara’s Astrology Services (“we,” “us,” or “our”), we are committed to protecting the privacy and confidentiality of our clients (“you,” “your,” or “Client”) who engage with our professional astrological, spiritual, and metaphysical services. This Privacy Policy outlines how we collect, use, store, protect, and disclose your personal information in connection with our services, including but not limited to consultations, astrological readings, Vedic rituals, mantra prescriptions, gemstone recommendations, and other offerings provided through our website (https://www.ravishankarastrologer.com), in-person, over the phone, via video conferencing, or through other communication channels. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy, as well as our Terms and Conditions.

This Privacy Policy is designed to comply with applicable data protection laws, including but not limited to [specify relevant laws, e.g., General Data Protection Regulation (GDPR) for EU residents, California Consumer Privacy Act (CCPA) for California residents, or India’s Personal Data Protection Bill, depending on jurisdiction]. We encourage you to review this Privacy Policy carefully to understand our practices regarding your personal information. If you do not agree with any part of this Privacy Policy, you must refrain from using our services.

1. Information We Collect

We collect various types of information to provide, personalize, and improve our astrological services. The information we collect falls into the following categories:

1.1 Personal Information:

Contact Information: Your full name, email address, phone number, mailing address, and other contact details provided when booking a service, registering on our website, or communicating with us.

Astrological Data: Information necessary for astrological analysis, such as your date of birth, time of birth, place of birth, and, if applicable, gotra or other Vedic lineage details.

Payment Information: Billing details, such as credit/debit card numbers, bank account details, or other payment method information, collected through secure payment gateways when you purchase our services or products (e.g., gemstones, yantras).

Personal Circumstances: Details about your life events, relationships, career, health, or other concerns shared during consultations or in pre-consultation questionnaires to tailor our astrological guidance.

Identification Information: In certain cases, government-issued identification or other verification details may be requested to confirm your identity for specific services (e.g., remote rituals requiring precise client details).

1.2 Non-Personal Information:

Usage Data: Information about how you interact with our website, such as IP address, browser type, operating system, device information, pages visited, time spent on the site, and clickstream data.

Cookies and Tracking Technologies: Data collected through cookies, web beacons, or similar technologies to enhance website functionality, analyze user behavior, and personalize your experience (see Section 8 for details).

Aggregated Data: Statistical or anonymized data derived from user interactions, used for internal analytics or marketing purposes without identifying individuals.

1.3 Voluntarily Provided Information:

Feedback and Testimonials: Comments, reviews, or testimonials you provide about our services, which may be used for promotional purposes with your consent.

Correspondence: Emails, messages, or other communications you send to us, including inquiries, complaints, or requests for support.

Survey Responses: Information you provide in response to surveys, questionnaires, or promotional campaigns conducted by us.

1.4 Third-Party Information:

Social Media Data: If you interact with us through social media platforms (e.g., liking our posts, commenting, or messaging us), we may collect publicly available information from your profile, subject to the platform’s privacy policies.

Third-Party Service Providers: Information shared by payment processors, ritual facilitators (e.g., priests), or other partners involved in delivering our services, such as confirmation of payment or ritual completion.

1.5 Sensitive Information:

Given the nature of astrological services, you may share sensitive personal information, such as details about your relationships, health, finances, or spiritual beliefs. We treat such information with the highest level of confidentiality and use it solely for the purpose of providing personalized astrological guidance.

2. How We Collect Information

We collect information through the following methods:

2.1 Directly from You:

When you book a consultation, ritual, or other service through our website, phone, email, or in-person.

When you fill out forms, such as booking forms, pre-consultation questionnaires, or registration forms on our website.

When you communicate with us via email, phone, text messages, or other channels.

When you participate in surveys, promotions, or contests organized by us.

When you provide feedback, testimonials, or reviews about our services.

2.2 Automatically Through Technology:

When you visit our website, we use cookies, web beacons, and similar technologies to collect usage data (see Section 8 for details).

When you interact with our emails or marketing campaigns, we may track actions such as email opens or link clicks to improve our communications.

2.3 From Third Parties:

From payment processors (e.g., PayPal, Stripe) to confirm transactions and process payments securely.

From ritual facilitators (e.g., priests or temples) to confirm the completion of Vedic rituals or to verify details provided for such services.

From social media platforms, analytics providers, or advertising partners, subject to their respective privacy policies.

2.4 During Consultations:

During in-person, phone, or video consultations, we may collect additional information you share verbally or in writing to provide accurate astrological guidance or remedies.

If consultations are recorded (with your consent), we may store audio, video, or written transcripts for quality assurance or documentation purposes.

3. How We Use Your Information

We use your information to provide, personalize, and improve our astrological services, as well as to comply with legal and operational requirements. Specific uses include:

3.1 Service Delivery:

To prepare and deliver astrological readings, natal charts, compatibility analyses, or predictive reports based on your birth data and personal circumstances.

To recommend and facilitate personalized remedies, such as gemstones, mantras, yantras, or Vedic rituals.

To schedule and manage consultations, whether in-person, over the phone, or via video conferencing.

To process payments and issue invoices for services or products purchased.

3.2 Personalization:

To tailor our services to your unique astrological profile and life circumstances, ensuring relevant and meaningful guidance.

To customize communications, such as sending you reminders about upcoming consultations or follow-up recommendations.

3.3 Communication:

To respond to your inquiries, requests, or complaints via email, phone, or other channels.

To send you confirmations, reminders, or updates about your bookings, rituals, or other services.

To provide customer support and resolve issues related to our services.

3.4 Marketing and Promotions:

To send you promotional materials, newsletters, or offers about our services, events, or products (e.g., workshops, new astrological services 10.4 Security:

We implement industry-standard security measures to protect your personal information, including:

Encryption of sensitive data (e.g., payment information) using Secure Sockets Layer (SSL) technology.

Secure storage of data on servers with restricted access and regular security audits.

Use of reputable third-party payment processors that comply with Payment Card Industry Data Security Standards (PCI DSS).

Regular training for our staff on data protection and confidentiality practices.

Despite these measures, no system is completely secure. We cannot guarantee the absolute security of your information, and you share information at your own risk.

10.5 Breach Notification:

In the event of a data breach that compromises your personal information, we will notify you and relevant authorities as required by applicable laws, within the legally mandated timeframe (e.g., 72 hours under GDPR).

11. International Data Transfers

If you are located outside [Your Jurisdiction, e.g., India or the United States], your personal information may be transferred to and processed in a country where we operate or where our service providers are located. These countries may have data protection laws that differ from those in your jurisdiction.

11.1 Safeguards:

We ensure that international data transfers comply with applicable data protection laws, such as GDPR for EU residents or CCPA for California residents.

We use Standard Contractual Clauses (SCCs) or other approved mechanisms to safeguard your data when transferred to countries without adequate data protection laws.

11.2 Consent:

By using our services, you consent to the transfer, storage, and processing of your personal information in [Your Jurisdiction] or other countries where we or our service providers operate.

12. Third-Party Links and Services

Our website and services may include links to third-party websites, such as payment processors, gemstone vendors, or social media platforms. This Privacy Policy does not apply to these third-party sites or services.

12.1 Third-Party Responsibility:

We are not responsible for the privacy practices, content, or security of third-party websites or services. We encourage you to review their privacy policies before sharing personal information.

12.2 Third-Party Involvement:

Certain services, such as Vedic rituals or gemstone procurement, may involve third parties (e.g., priests, vendors). We share only the minimum necessary information with these parties to fulfill the service, and we require them to maintain confidentiality.

13. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children without verifiable parental consent.

13.1 Parental Consent:

If a minor wishes to use our services, a parent or legal guardian must provide consent and manage the booking process on their behalf.

If we become aware that we have collected personal information from a child without parental consent, we will delete it promptly.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or industry standards.

14.1 Notification:

We will notify you of material changes by posting the updated Privacy Policy on our website (https://www.ravishankarastrologer.com) and, where required by law, by sending you a direct notification (e.g., via email).

The updated Privacy Policy will take effect immediately upon posting or as specified in the notification.

14.2 Continued Use:

Your continued use of our services after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.

15. Contact Information

If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or our data practices, please contact us at:

Guruji Ravishankara’s Astrology Services

[Your Address, e.g., 123 Spiritual Lane, City, State, Country]

[Your Phone Number, e.g., +1-XXX-XXX-XXXX or +91-XXX-XXX-XXXX]

[Your Email Address, e.g., privacy@ravishankarastrologer.com]

Website: https://www.ravishankarastrologer.com

15.1 Response Time:

We will respond to your inquiries or requests within a reasonable timeframe, typically within 30 days, unless a shorter period is required by law (e.g., 72 hours for GDPR requests).

15.2 Data Protection Officer:

For GDPR compliance, we have appointed a Data Protection Officer (DPO) who can be reached at [DPO Email Address, e.g., dpo@ravishankarastrologer.com].

16. Complaints and Regulatory Authorities

If you believe your privacy rights have been violated, you have the right to lodge a complaint with us directly or with a relevant data protection authority.

16.1 Direct Complaints:

Please contact us first at [Your Email Address] to resolve any issues informally. We are committed to addressing your concerns promptly and fairly.

16.2 Regulatory Authorities:

Depending on your jurisdiction, you may contact the appropriate data protection authority, such as:

EU Residents: Your local Data Protection Authority (e.g., Information Commissioner’s Office in the UK, CNIL in France).

California Residents: California Attorney General’s Office.

India Residents: [Relevant authority once India’s Personal Data Protection Bill is enacted, or currently the Ministry of Electronics and Information Technology].

We will cooperate fully with any investigation by a data protection authority.